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When to call an emergency plumber?

Knowing what’s a plumbing emergency and what can wait till the next business day is not always cut and dry. 

Sometimes it may seem that things are under control until suddenly they very clearly in a ‘raw sewage’ kind of way, not. Other times you call your plumber at 2 am only to work out that what you thought was a significant water leak was actually water coming from the sprinkler your neighbor left on by accident.

Of course plumbing problems can be very subjective. One household may be happy to soldier on until Monday having refreshing cold showers, while for another no hot water would be a top repair priority.

Toilet Repairs

In every case your local emergency plumber will ask you a series of questions when you call to get an idea of the problem over the phone to ensure they are ready to deal with your issue when they arrive.

7 reasons you should definitely call a plumber

There are several incidences when calling an emergency plumber is just practical. They include:

  • No water - first check with your local water authority to ensure there are no mains outages in your area. Brisbane residents can check Urban Utilities for reported or scheduled faults and interruptions here - urbanutilities.com.au
  • No hot water - as we mentioned above this might not seem like an emergency for some but getting it checked out as soon as possible is a good idea.
  • Gas leak - this is a definite. If you suspect you have a gas leak it’s essential to treat it as an emergency and turn off the gas supply to your home at the mains valve or gas cylinder and contact your emergency gas plumber immediately. 
  • Burst pipe - water gushing out of a broken or cracked pipe can quickly cause substantial damage to your home of property. Turn off the water to your home at the mains tap and contact your 24 hour plumber without delay.
  • Leaking hot water system - storage hot water system tanks can gradually or suddenly start to leak. As they are designed to constantly refill the amount of water produced from even a small leak can be substantial over a matter of hours. 
  • Blocked toilet or sewer drain - no one wants to deal with a blocked toilet or sewer drain for any longer than needed. Often clearing a blocked drain can be a quick job (depending on what is causing the blockage). 
  • Blocked stormwater drains - this issue is especially important during rainy periods. Blocked stormwater drains can back up around your home quickly causing substantial flooding during a storm. 

Not sure if your plumbing problem is urgent or an emergency? Give our team of experienced Brisbane plumbers a call. We’re ready to help 24/7.

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