According to a recent survey, plumbers are right up there in the list of least trusted professions along with estate agents, politicians, and worse still bankers. While it’s true that the plumbing trade just like any other trade has its fair share of rip-off merchants and clueless cowboys, it also has its fair share of trustworthy, professional, and competent tradesman.
However, is finding a good plumber really that difficult? Not if you follow these golden rules.
Okay so I’m assuming that you don’t know a good plumber, well there’s a good chance that someone you know does. This being the case then all you’ve got to do is to spread the word and make it known that you’re on the lookout for a reliable and trustworthy plumber. Speak to friends, family members, and work acquaintances.
Failing that, if you’ve had a good experience with another tradesperson, such as a builder, electrician, or A/C repair technician then why not ask them if they can recommend someone. Local tradies always know who’s doing the right thing.
Do some research
Any decent plumber simply has to have a website these days and if so, this is where you get to play detective. Check out online reviews, or alternatively, check out their Twitter/Facebook pages and get a feel for how they’re interacting with their customers.
If they don’t make timely responses to customer requests or are worse still, are ignoring them all together then you’ll probably get a good indication of where this is likely to go. It really is a good way of gauging whether someone is serious about their customer service or not.
Licensing and guarantees
So now you may have found the perfect plumber you still need to be sure that they’re both competent in that they have the right licensing to carry out the job you need doing; and confident in their abilities so that they can back up their work with a guarantee. If both boxes are ticked, then you’re nearly home and dry.
One final thing…Ask them to give you a quote for the job and compare it to another similar quote but make sure you’re comparing oranges with oranges.
A good plumber will want to see the extent of the job first before they commit and this is understandable. After all, there’s nothing worse than quoting a price for what was deemed by the customer to be a ‘simple straight forward job’ only to find that the job turns out to be much more extensive.
If after this you’re happy with the quote, and they’re happy that they can do the work for that price, then bingo…you’ve got yourself a plumber.
Looking for a reliable local plumber in Brisbane?
If you have a plumbing or drainage problem then you need to speak to Brisbane Plumbing and Drainage. We’re a family run business that has been serving the people and businesses of Brisbane and the surrounding suburbs for many years. So for fast reliable service from a local company that cares, contact us today and let us give you a no-obligation quote.